{"id":1370,"date":"2017-09-01T16:14:00","date_gmt":"2017-09-01T16:14:00","guid":{"rendered":"https:\/\/www.kebek.be\/?p=1370"},"modified":"2025-10-10T17:06:47","modified_gmt":"2025-10-10T17:06:47","slug":"acquisition-of-pcs-by-mifratel-ensures-creation-of-a-unique-benelux-contact-center-group","status":"publish","type":"post","link":"https:\/\/www.kebek.be\/fr\/acquisition-of-pcs-by-mifratel-ensures-creation-of-a-unique-benelux-contact-center-group\/","title":{"rendered":"L'acquisition de PCS par Mifratel assure la cr\u00e9ation d'un groupe unique de centres de contact au Benelux"},"content":{"rendered":"<p>Le fonds d'investissement belge KeBeK a franchi une nouvelle \u00e9tape dans la cr\u00e9ation d'un grand groupe efficace de centres de contact. Par le biais de sa participation dans Mifratel, il reprend le centre de contact n\u00e9erlandais Proactive Contact Support (PCS).<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.kebek.be\/wp-content\/uploads\/2025\/10\/Lacquisition-de-PCS-par-Mifratel-donne-naissance-a-un-groupe-de-centre-de-contact-unique-dans-le-Benelux.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Contenu embarqu\u00e9 L&apos;acquisition de PCS par Mifratel donne naissance \u00e0 un groupe de centre de contact unique dans le B\u00e9n\u00e9lux.\"><\/object><a id=\"wp-block-file--media-493c57e7-a02a-46e6-8474-419e370d0e26\" href=\"https:\/\/www.kebek.be\/wp-content\/uploads\/2025\/10\/Lacquisition-de-PCS-par-Mifratel-donne-naissance-a-un-groupe-de-centre-de-contact-unique-dans-le-Benelux.pdf\">L'acquisition de PCS par Mifratel donne naissance \u00e0 un groupe de centre de contact unique dans le B\u00e9n\u00e9lux<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Le fonds d'investissement belge KeBeK a franchi une nouvelle \u00e9tape dans la cr\u00e9ation d'un grand groupe efficace de centres de contact. Par le biais de sa participation dans Mifratel, il reprend le centre de contact n\u00e9erlandais Proactive Contact Support (PCS).<\/p>","protected":false},"author":2,"featured_media":911,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","loftloader_page_shortcode":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/posts\/1370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/comments?post=1370"}],"version-history":[{"count":2,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/posts\/1370\/revisions"}],"predecessor-version":[{"id":1523,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/posts\/1370\/revisions\/1523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/media\/911"}],"wp:attachment":[{"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/media?parent=1370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/categories?post=1370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kebek.be\/fr\/wp-json\/wp\/v2\/tags?post=1370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}